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Technical Support
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(Superior support to keep you up and running)
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One of the main concerns is business continuity; companies rely on their information
systems to run their operations. If a system becomes unavailable, company operations
may be impaired or stopped completely. It is necessary to provide a reliable infrastructure
for IT operations, in order to minimize any chance of disruption. Information security
is also a concern, and for these reasons Omatics houses all their operational servers
in an off site certified data center.
The data center offers a secure environment and guaranteed up time where Omatics
web services, hosted applications and database servers are operational.
Omatics has positioned itself to offer the highest quality hardware and reliable
services at a reasonable cost. With the proper IT structure in place and knowledgeable
staff, Omatics satisfies the needs of its clients with the extraordinary service
levels that have become recognized among its existing customer base and throughout
the industry. This coupled with an experienced
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development team not only offers
clients the right solution for right now but the right solution to expand and grow with the
clients business.
Omatics offers comprehensive technical support from our expansive support centers
in the USA, UK and India.
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Technical Support by phone
Comprehensive technical support is only a quick phone call away. Your question will
be promptly handled by a member of Omatics highly trained and experienced Technical
Support Team.
Call USA: +1-201-693-4150 | Call UK: +44-(0) 20-8667-1244 | Call India: +91-(265)
2419090
Technical Support by email
Our technical support team is ready to respond if you send email to tech.support@omatics.com
Technical Support by web
To compliment this support group, we have the Downloads and FAQ area offering an
extensive online database of technical support. Knowledgeable support is also available
on a local basis through Omatics network of distribution partners. Visit www.omatics.com
for more information. Our comprehensive web support allows you to:
- Get the latest news, updates and support services
- Access an extensive online database of user manuals, technical papers, FAQ's, newsletters,
and more
Training & Support Centers
We offer regularly scheduled training classes at all our Training & Support Centers.
Customized, site-specific training is also available.
Contact Centers
Go to Contacts page for our Support-Center
locations.
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